Privacy Policy

Last Updated: June 2, 2026

This Privacy Policy describes how Impact Exteriors LLC ("Impact Exteriors," "we," "us," or "our") collects, uses, and shares information about you when you visit our website at impactexteriorsco.com, submit a form, or communicate with us by phone, text message, or email.

INFORMATION WE COLLECT

We collect information you provide directly to us, including:

• Name, email address, phone number, and property address when you submit a contact or inspection request form
• Communications you send us by email, phone, or text message
• Information about your roofing project or property condition

We also collect certain information automatically when you visit our website, including your IP address, browser type, pages visited, and referring URLs. This information is used solely for site analytics and improvement purposes.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Respond to your inquiries and schedule inspections or appointments
• Send you follow-up communications regarding your roofing project or estimate
• Send SMS text messages and calls for service-related communications, including scheduling and appointment reminders, follow-ups regarding roofing projects, project updates, and occasional marketing or promotional messages related to our services - only where you have expressly opted in
• Provide you with quotes, proposals, and project documentation
• Improve our website and services
• Comply with legal obligations

SMS TEXT MESSAGE COMMUNICATIONS

By submitting a form on our website and checking the SMS consent checkbox, you expressly consent to receive text messages from Impact Exteriors LLC at the phone number you provided. Message frequency varies. Message and data rates may apply.

We do not share, sell, or rent your phone number to third parties for their marketing purposes. Your phone number is used solely for communications related to your roofing project and our services.

To opt out of SMS messages at any time, reply STOP to any message we send. You will receive a confirmation that you have been unsubscribed and will no longer receive SMS messages from us. To opt back in, simply sign up again as you did the first time.

For help, reply HELP to any message or contact us directly at ryan@impactexteriorsco.com.

NON-SHARING OF PHONE NUMBERS

Impact Exteriors does not sell, rent, share, or otherwise transfer your phone number to any third party for marketing purposes. Phone numbers collected through our website forms are used exclusively for direct communication between Impact Exteriors and the individual who submitted the form.

EXPECTED TEXT MESSAGE FREQUENCY

Message frequency varies based on the status of your project or inquiry. Typically, you may receive:

• An initial response to your inquiry within 1 hour
• Appointment confirmation and reminder messages
• Follow-up messages regarding your estimate or project status
• Occasional service-related updates

You will not receive unsolicited bulk marketing messages. All messages are directly related to your roofing project or service inquiry.

MESSAGE AND DATA RATES

Message and data rates may apply for any text messages sent to you from us and from you to us. If you have questions about your text plan or data plan, contact your wireless provider.

HOW WE PROTECT YOUR INFORMATION

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Form submissions are processed through Formspree, a secure third-party form service. We do not store credit card or payment information on our website.

THIRD-PARTY SERVICES

Our website uses the following third-party services that may collect information:

• Formspree - processes form submissions
• Google Maps - displays our location
• Vercel - hosts our website

These services have their own privacy policies governing how they handle data.

COOKIES

Our website may use cookies for basic functionality and analytics. You can disable cookies in your browser settings, though some site features may not function properly if you do.

CHILDREN'S PRIVACY

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "Last Updated" date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

CONTACT US

If you have questions about this Privacy Policy or how we handle your information, contact us at:

• Impact Exteriors LLC
• 591 N Denver Ave, Loveland, CO 80537
• (970) 908-3655
• ryan@impactexteriorsco.com